Repairs and Substitution
We at Co.Ro. Jewels are 100% committed in spreading the love about made in Italy handcrafted jewelry. Each single piece of jewelry is unique, with all its flaws and beauty.
Nevertheless, if you believe your purchases need a repair or a substitution, please contact us via email at firstname.lastname@example.org or via phone at +39 06 4893 0454 at within 10 days from its delivery: and we will arrange for its substitution or repair.
Please consider that as soon as you receive your order, you are required to check it in order to verify whether damages have intercourred.
If damages are effectively identified, you are required to report them immediately and apply via email at email@example.com for its substitution or refund within 10 week days from its reception, enclosing its sales receipt.
Few points to bear in mind
- Please consider that returns and substitution shipping costs will be entirely upon you.
- Please make sure the box is entirely closed.
- Please consider we cannot be held responsible for the unsuccessful delivery of the returns.
via della Scrofa 52,
00186, Rome, Italy
tel: +39 06 4893 0454